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Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing global leaders and consumers together to provide actionable CX tips to support your success.

Nov 13, 2021

How do you create remarkable experiences for customers that they end up becoming your best marketers?   

Dan Gingiss, customer experience (CX) speaker and coach answers this question on Stacy Sherman's Doing CX Right podcast plus...

*The importance of being an experience maker. Who, why, and what’s it about.

*The difference between Customer Experience vs Customer Service and strategies for success.

*How supply chain, marketing, finance, and other departments impact customer experiences.

*Should employee pay be linked to customer satisfaction scores?

*Brands that stand out in Doing CX Right and best practices to differentiate brands.

*Leadership lessons and more.

Details at