Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing global leaders and consumers together to provide actionable CX tips to support your success.
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About the Podcast
Struggling to attract and retain loyal customers? Want to differentiate your brand beyond price competition? "Doing CX Right" with Stacy Sherman is your go-to podcast. This award-winning show is about turning customer experience (CX) concepts into effective action.
You'll gain tangible strategies rooted in Stacy's innovative Heart and Science™ leadership framework, which masterfully blends emotional intelligence with data analytics.
Alongside Stacy's insights, you’ll hear her discussions with renowned authors, startup leaders, and CEOs, revealing actionable tips for exceptional customer service and brand success to implement in your workplace.
"Doing Customer Experience Right" goes beyond business tactics; it's a source of inspiring life lessons and personal triumphs that resonate on a deep level.
Listen, apply, and pay CX forward.
About Stacy Sherman:
Award-winning customer experience and marketing professional speaker, LinkedIn instructor, author, and strategic advisor. View Stacy's bio, blog, videos, Forbes articles, and more at: https://doingcxright.com/