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Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing global leaders and consumers together to provide actionable CX tips to support your success.

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  2. 81. The Future of Customer Service - How Generative AI is Changing the Game with Evan Kirstil

81. The Future of Customer Service - How Generative AI is Changing the Game with Evan Kirstil

Apr 1, 2023

What is generative artificial intelligence, or AI for short? How can we leverage AI in business to enhance customer experiences and service agents to be more efficient while maintaining empathetic human interactions? 

Stacy Sherman and Even Kirstel, an expert analyst in disruptive technologies w/ 550K followers, answer these questions and much more to help you achieve business success as technology is changing our experiences rapidly.

It's important to get educated and apply the latest technology developments to stay competitive. Yet without losing the HUMAN HEART in business. You’ll learn how to merge it all from his episode.

Learn more at DoingCXRight.com. 
 
Access our FREE Customer Experience Audit Tool: Click here. 

Grow as a CX Professional with our numerous Resources. 

Book time with Stacy here.