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Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing global leaders and consumers together to provide actionable CX tips to support your success.

Jul 5, 2021

What does customer loyalty really mean? What are proven tactics to get repeat customers? Which brands are doing customer experience right and what are the best actionable tips to build a business culture where employees are committed to driving customers back? 

Listen to Stacy Sherman's debut podcast featuring NY Times best-selling author, speaker & customer service expert, Shep Hyken.

Learn more about guest Shep Hyken and host Stacy Sherman at: