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Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing global leaders and consumers together to provide actionable CX tips to support your success.

Aug 26, 2022

Did you know Aug 26 is Women Equality Day, which serves as a reminder of the hurdles overcome by women who’ve faced discrimination and exclusion thereby creating an awful company culture and workplace experience.

Listen to Stacy Sherman and Catherine Sugarbroad, two women leaders who met at Verizon, climbed the corporate ladder, and learned many lessons from traveling a bumpy path.

On this episode, they explain what you can do to improve equality, why it matters, and the impact on retention and customer experience. Also, you'll hear advice for the next generation of women and girls as well as boys and men who get to be supportive. In fact, without them, equality will not progress.

Details at DoingCXRight.com/podcasts