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Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing global leaders and consumers together to provide actionable CX tips to support your success.

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  2. 14. Creating a speak up culture for greater fulfillment featuring Stephen Shedletzky

14. Creating a speak up culture for greater fulfillment featuring Stephen Shedletzky

Nov 20, 2021

How do you establish a speak-up culture to drive innovation and performance at high levels?

Stephen Shedletzky, shares wisdom and best practices based on what he's learned from working for Simon Sinek. 

We discuss:

-Why his mission to drive a speak-up culture.
-How it's connected to fulfillment?
-What leaders can do to provide psychological safety.
-Most important lesson for CEOs, Entrepreneurs, and leaders to gain and keep loyal brand advocates
-Advice to younger 20-year-old self if he could go back in time

Learn more DoingCXRight.com/podcasts